Shift from Knowledge Creation to Curation with Large Language Models (LLMs) and Actionable Insights

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From Reactive Case-First to
Proactive Knowledge-First Support

Achieve up to 90% Faster Knowledge Curation, 100% Agent Participation and over 80% Reduction in Time to Create New Knowledge, with the World’s first ML and GenAI-fueled Knowledge Management Solution.

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Knowbler: Augmenting Knowledge Workflows with
Machine Learning and Generative AI

SearchUnify's Knowbler Wins 2024 Artificial Intelligence
Excellence
Award

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SearchUnify’s Knowbler Won a Bronze Stevie® Award
at 2023 American Business Awards®

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SearchUnify’s Knowbler Named to the KMWorld’s 2024 “Trend-Setting Products” List

Trend-Setting Products

Create Value from Knowledge & Elevate Your Business Outcomes

Accelerate Support Knowledge Creation with Generative AI and ML

Propel Knowledge Linkage and Knowledge Article Improvement

Augment Knowledge Optimization with Content Health & Adoption Analytics

Outcomes For Customer Support

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Improved Time to Resolution

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Increase In Case Deflection

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Reduction in Time to Publish Kowledge

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Improvement in CSAT Score

SearchUnify's Knowbler is a Winner for the Best Demo in the 2023 Support Driven Community Awards

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Ride the LLM Wave With SearchUnify’s Knowbler

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SearchUnify’s Knowbler Unlocks Next-Level Proactive Support
with its Intelligent “New Vs Known Case Analysis” Reporting

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Knowbler Works Right Where Your Agents do

Seamlessly integrates with the software of your choice in just a few clicks

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Ready to Elevate Your Customer & Employee Experiences? Let's Talk